Privacy Policy

Effective Date: July 7, 2026

8 Birds Tours and Events Co., Ltd. (“we,” “our,” or “us”) operates the website https://8birdstravel.com/ (the “Site”) and provides inbound tour agency, DMC, and event services in South Korea. We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book a tour, or communicate with us.

1. Information We Collect

We collect information about you in a variety of ways depending on how you interact with our Site and services:

  • Personal Identification Information: When you book a tour, inquire about our services, or sign up for an experience, we may collect your name, email address, phone number, nationality, payment information (processed securely through third-party processors), passport/ID information (where legally required for specific tours like the DMZ), and emergency contact details.
  • Travel Preferences & Logistics: To provide a seamless experience, we may collect details regarding your dietary restrictions, medical conditions or accessibility needs (if applicable to the tour), accommodation preferences, and flight/arrival details.
  • Automated Data (Cookies and Tracking): When you browse our website, we automatically collect certain technical information via cookies, pixels, and log files. This includes your IP address, browser type, operating system, referring URLs, and details about your behavior on our Site (e.g., pages viewed, time spent).

2. How We Use Your Information

We use the information we collect for purposes including to:

  • Process, manage, and confirm your tour bookings and event logistics.
  • Coordinate pickup services, licensed guides, and secure transportation.
  • Communicate with you regarding updates, itineraries, or changes to your trip.
  • Respond to your inquiries, customer service requests, and partnership applications.
  • Comply with mandatory local regulations (such as registering visitor information with authorities for DMZ private/group tours).
  • Improve our website design, performance, and user experience.
  • Send optional marketing communications, newsletters, or special offers (you may opt-out at any time).

3. Sharing and Disclosing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted partners and providers only to the extent necessary to deliver our services:

  • Local Vendors and Guides: We share necessary details (such as names and dietary preferences) with our licensed tour guides, transport operators, restaurants, and hotels to ensure your safety and comfort.
  • Government & Security Authorities: For specialized tours such as the DMZ (Demilitarized Zone), we are legally required to provide participant identity information to military or government border control personnel.
  • Third-Party Service Providers: We utilize third-party services for website hosting, payment processing, analytics, and email delivery. These providers only have access to information needed to perform their functions on our behalf.
  • Legal Compliance: We may disclose your information if required to do so by South Korean law or in response to valid requests by public authorities.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention

We will retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, resolve disputes, and comply with statutory legal and accounting obligations under South Korean law.

6. Your Rights

Depending on your country of residence (including the EU/GDPR regulations for international travelers), you may have the following rights regarding your personal data:

  • The right to access, update, or delete the information we have on you.
  • The right to rectify inaccurate data.
  • The right to object to or restrict our processing of your personal data.
  • The right to withdraw your consent at any time where we rely on consent to process your information.

To exercise any of these rights, please contact us using the information below.

7. Third-Party Websites

Our Site may contain links to external websites, social media platforms, or partner creators that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to us:

  • Company Name: 8 Birds Tours and Events Co., Ltd.
  • Address: 142 Gasan digital 1-ro Suite 125, Gasan-dong, Geumcheon District, Seoul, South Korea
  • Email: hello@8birdstravel.com
  • Phone: +82-10-6706-7769